Technical Writer
Job Description
Designation:
Technical Writer / Domain Expert
Exp:
1 – 5 Years
Salary:
4.00 LPA to 8.00 LPA
Week Off:
Saturday & Sunday Fixed Off
Notice Period:
Immediate joiners required / 15 days preferable
Shift:
Night Shift
Location:
Noida sector 2
We are looking for candidates who has strong written and verbal communication skills and process documentation experience.
About Us
Capline Services is one of the topmost medical billing outsourcing companies. We are a rapidly growing international KPO based in Noida, having headquarters in the U.S.A. Founded in 2016, we are now a family of more than 400+ highly motivated minds who work in collaboration to help dental practices reach their goals.
Roles & Responsibilities
- Determining the most logical and precise way to present information
- Producing high-quality documentation that is appropriate for its intended audience
- Write easy-to-understand user interface texts
- Create and maintain the information architecture
- Coordinating & interacting with internal stakeholders to understand requirements
- Able to write and proofread content, training documents viz. process related SOPs, etc
- Managing LMS, used for instructor-led training, e-learning, quizzes, and assessments for 1000+ employees in India and USA
- Working with the HR team to organize and conduct induction and orientation of new employees
Requirements
- Strong written / verbal communication and experience of working with content in multiple mediums.
- Must have excellent written expression to be able to convert rough process drafts to easily understandable documents.
- Ability to spot basic formatting errors with respect to alignment, font, content, spacing etc.
- A flair for content planning & creation
- Experience in community content planning, discussion forums management would be a plus
- Ability to coordinate with multiple teams & stakeholders
- Great interpersonal skills and excellent communication skills
- Excellent presentation skills
- Basic designing & editing skills on software such as Adobe Photoshop, Canva, Scribus, Google slides etc
Note- Freshers meeting above mentioned criteria can apply
Perks & Benefits
- Health Insurance Coverage
- Disability Insurance
- Leave Encashment
- Sat & Sun weekly off
- Salary on time
- Reward & Recognition
- Employee Engagement
Interested candidates
Can send your resume at – recruitment@caplineservices.com